Terms of service

Terms of Service

Last updated: November 9, 2026

These Terms are a plain-language overview of how the Promptsharks store works. Shopify’s free Terms of Service generator will provide the full legal base for the store settings; the points below describe how Promptsharks actually operates and should stay consistent with that generated text.

Agreement

By using the Promptsharks store on Shopify or placing an order, you agree to these Terms and our Privacy, Shipping, and Refund policies.

Operator: Promptsharks
Contact: promptsharks@protonmail.com

We do not publish a street address. Contact us by email.

The store

Promptsharks sells digital downloads (prompt packs, templates, and similar) and physical tech/desk products. Many physical products are fulfilled by independent partner brands through Shopify Collective. Partners ship directly to you; Promptsharks curates the catalog, runs checkout, and handles support coordination.

Accounts and checkout

You are responsible for accurate order information and for keeping any customer-account login secure. Guest checkout may be available. You must be able to form a binding contract in your location to place an order.

Products and pricing

Prices are shown in USD unless stated otherwise.
We try to keep descriptions accurate. Photos and specs for Collective products come from partner brands; minor differences can happen.
We may correct pricing or availability errors and cancel an order that cannot be fulfilled, with a refund of any amount charged.
Digital product contents are as listed on the product page. Outputs you create with prompts or templates are your responsibility; always review before you rely on them.

Digital license

Unless a product page says otherwise, digital purchases grant you a personal license to use the files for your own projects. You may not resell, redistribute, share publicly, or claim the pack as your own product. Free kits follow the same rule unless the page grants broader rights.

Shipping, returns, refunds

Physical shipping and Collective fulfillment follow the Shipping Policy. Refunds and returns follow the Refund & Returns Policy. Digital delivery is by email/download after purchase. At launch, physical shipping is to the United States only.

Acceptable use

Do not misuse the store (fraud, payment abuse, scraping customer data, attacking the site, or violating Shopify’s Acceptable Use Policy). We may refuse or cancel orders that look fraudulent or abusive.

Third-party links

We link to BotQuests (botquests.tech) and to @Promptsharks on X. Those properties have their own terms. We are not responsible for third-party sites.

Disclaimer

The store and products are provided as described, without guarantees beyond what these policies and applicable law require. We do not invent performance claims. For digital tools, results depend on how you use them.

Limitation of liability

To the fullest extent allowed by law, Promptsharks is not liable for indirect, incidental, or consequential damages arising from use of the store or products. Our total liability for a given order is limited to the amount you paid for that order, except where law says otherwise.

Indemnity

You agree to cover us for claims arising from your misuse of digital products, violation of these Terms, or unlawful use of the store — to the extent allowed by law.