Privacy policy

Privacy Policy

Last updated: November 9, 2026

This policy explains what Promptsharks collects when you use our Shopify store, how it is used, and how to reach us.

Who we are

We do not publish a street address. Contact us by email for privacy questions or requests.

Related project we link to: BotQuests at botquests.tech. BotQuests has its own site and practices; this policy covers the Promptsharks Shopify store.

What we collect

When you browse or buy, we (and Shopify on our behalf) may process:

  • Contact and order details you provide (name, email, shipping address, phone if given)
  • Payment details — processed by Shopify Payments and its payment partners; we do not store full card numbers on our own servers
  • Account details if you create a customer account
  • Device and usage data (IP address, browser type, pages viewed) typical of a Shopify storefront
  • Marketing email address only if you opt in (for example a checkbox at checkout or a free-download signup). We do not scrape contact lists or email people who did not opt in.

How we use information

  • Fulfill orders (including sharing shipping details with Collective partner brands who ship physical products)
  • Send order, shipping, and return messages
  • Respond to support requests
  • Improve the storefront and prevent fraud
  • Send marketing emails only with your opt-in consent, with an unsubscribe link in every message

Who we share with

  • Shopify — hosts the store and checkout (Shopify Privacy Policy)
  • Payment processors connected through Shopify Payments
  • Collective partner brands — only what they need to ship and support a physical order (name, address, contact, order contents)
  • Service providers that help run email or analytics if we enable them later — we will update this policy if that changes

We do not sell your personal information.

Cookies and tracking

Shopify and the theme may use cookies and similar tech for cart, checkout, preferences, and basic analytics. You can control cookies in your browser; blocking some may break checkout.

Your choices

  • Opt out of marketing emails anytime via the unsubscribe link or by emailing us
  • Request access, correction, or deletion of personal data we hold, subject to legal and order-record needs
  • Shop as a guest where Shopify checkout allows (no forced account)

Data retention

We keep order and customer records as long as needed for legal, tax, fraud-prevention, and support reasons, then delete or anonymize when no longer required.

Children

The store is not directed at children under 13. We do not knowingly collect their personal information.

Where data is processed

Customers are primarily in the United States. Shopify may process data in other countries under its infrastructure.

Contact

Questions or privacy requests: promptsharks@protonmail.com. We reply within 2 business days.

Note: Shopify’s free Privacy Policy generator can supply a jurisdiction-complete legal base. If we paste that into the store settings, it should stay consistent with the Promptsharks-specific points above (Collective partners, opt-in-only email, no selling of data, email-only contact).